Telecommunications

Services

Instructions

CNS Fiscal Services

It has been brought to the attention of CNS Telecommunications that "Utilities/Telecommunications" are listed on a UF Directive and Procedure as not requiring a PO. The Directive and Procedure customers are referencing can be found at the UF Accounting website http://fa.ufl.edu/uds under "Directives and Procedures and Processing of Invoices".

Our Fiscal Team assists with account number changes, ordering or canceling AT&T calling cards, identifying account codes for purchase order set up and other billing inquires.  The Fiscal Team can be reached by calling:

CNS Accounting Office:  392.2061
CNS Accounting Fax:    392.7416

On-line Billing

Telecommunications is in the process of transitioning to an online communications services suite that provides an enhanced billing system and new work order processing for telecom services.  Only approved fiscal contacts may log onto the billing system (log on is authenticated using GatorLink account).  You will need to know your CNS Customer Number as well.

Once you have successfully logged in, your department will be notified, via your email addresses, each month when the invoices have been run and are available for review. As we transition to the new online format for billing, some of your Telecommunications' invoices will still be available to be viewed under the older system.  To log on to the new billing system format, please go here:  Telecom Bills Online.  

You are welcome to contact Telecommunications at 273-1234 if you need assistance during this transitional period. We thank you in advance for your patience as we strive to put in place new programs to better serve you. The DDD memo regarding the transition for telecom billing and work request flow can be viewed at:  Telecom DDD - New Work Request Process

Account Change Form

The Account Change Form can be used to move billing from one account to another.  A separate form should be used for each account being changed.  Remember to include local prefixes when SUNCOM numbers are involved.

AT&T Calling Cards

Requests for calling cards must be in writing.  The Fiscal staff can assist you in obtaining AT&T calling cards when you e-mail or fax your request.  A Request for New AT&T Calling Cards form is available for your convenience.  Please note on the form if your request is urgent.  

Should a cardholder leave the department, contact Telecommunications to cancel the card or transfer it to another account.

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Purchase Orders Required for Telecom Services

The Fiscal staff can assist you in identifying account codes needed to set up a PeopleSoft Purchase Order.  Go to Purchase Order Set Up Info to view a pdf file on what information is needed to set up a purhase order for telecom services.  Your CNS Customer number and two department fiscal contacts are needed as well so that you may view your telecom charges online.  For CNS Customer Numbers and CNS Department Contacts go to Customer Info or call the CNS Accounting Office at 392.2061.

Pager Billing

Cellular Services

Excerpt (of first paragraph) from John P. Kruczek, University Controller, Deans, Directors, and Department Heads Memo dated July 21, 1998:

"The University incurs significant costs for telephone usage from long distance toll calls, credit card calls (using University Calling Cards), cellular telephone charges, telephone charges reimbursed while on travel status, and for monthly service charges.  It is the responsibility of each department to maintain an adequate system of internal control to ensure that calls and telephone related expenses are for official University business."

Monthly review of all your invoices can alert you to changes or unusual charges.  If you need assistance in researching charges contact  the CNS Accounting Office at 392-2061.  To modify services or account information, please submit a Telecommunications Service Request.