Getting Help

CNS operates mainly on a self-service basis; however, assistance is available from the consultants listed below.

At the University of Florida, the UF Computing Help Desk is a central contact to help all faculty, staff, and students with computing questions. It is open for free short-answer, phone-in, or walk-in consulting. Many questions can be answered on the spot. If your question is more appropriately answered by college, departmental, or other campus computing support consultants, the Help Desk will route you to them. You can also send electronic mail to the UF Computing Help Desk at helpdesk@ufl.edu.

The consultants do not help students with class assignments. Students should take their questions and problems to their instructors or to the consultants provided by their departments.

Questions which are CNS-specific may be directed to the CNS Support Desk (352.392-2061, consult@lists.ufl.edu).

For more detailed information on the UF Computing Help Desk, and the CNS Support Desk, please refer to the links below.

UF Computing Help Desk