About CNS

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About CNS

CNS Home Building

CNS is University of Florida Computing & Networking Services (formerly NERDC), a unit of UF Information Technology. We are located in the Bryant Space Sciences Research Building (SSRB) at the University of Florida.

Mission

The mission of Computing & Networking Services is to help people use Information Technology to do their work (better).

Our Products are common: Infrastructure, Operations, Systems and Support. We operate like a public utility, providing shared Information Technology services throughout the University community. Everybody uses I.T., almost all the time, almost everywhere; but nobody really notices I.T. when it.s working. We make I.T. work.

Our Processes are special: relevant, robust, reliable, and efficient. We expand, enhance, replace, or retire Information Technology components continuously. We measure performance, solve problems, and make changes. We make I.T. count.

Our People make the difference: able, willing, ready, caring, and careful. We are here to help. At your service, on-site and on-call, 24/7/365. We make I.T. easy.

Administrative Systems and Support

CNS machine-room

CNS houses and runs the central-site hardware and systems software to support major University of Florida administrative systems such as Human Resources and Financial systems (PeopleSoft), Florida Academic Counseling and Tracking for Students (FACTS), Student Records and Student Financial Affairs (CICS and DB2), Document Imaging, and the Florida Center for Library Automation (FCLA).

CNS provides online documentation for our many systems and services. We also maintain an interactive IT training system for UF faculty, staff and students, and participate in various campus-wide training initiatives via the UF IT Training Committee. See www.cns.ufl.edu/tlc.shtml for more information.

CNS Operations is staffed 24/7 in a facility which includes redundant A/C, UPS with back-up diesel generator, FM-200 fire suppression, card-key security system, and off-site data storage for disaster recovery. Server clusters on which are run the major administrative systems are housed and monitored in this area. Operations staff also serves as off-hour emergency support with access to on-call technical staff.

GatorLink Services

A server-rack in the CNS machine-room

CNS's central servers provide e-mail service for all UF faculty, students, and staff as part of the UF GatorLink system. GatorLink is also used for campus authentication. All e-mail which comes through these central mail services benefits from spam-scoring utilities that can be used by end-user clients to reduce the amount of junk mail which is received by our campus users.

In addition to our own Web site, CNS hosts Web services for dozens of other units, including the main UF home page. Off-site backup storage is available to all campus units.

A network-patch rack in the CNS machine-room

Network, Security, and Telecommunications

In addition to fulfilling the traditional "data processing" roles of a large-scale centralized computing facility, CNS Network Services manages Internet, intranet, and networking infrastructure services for UF. This includes Wireless, VPN, and Dial-up, high-speed, and Walk-up connections. Complete path redundancy is maintained to ensure a constant ability to send data to, around, and from campus.

CNS serves as the central network security office for UF, guarding against and responding to network-based threats to the computing and communications infrastructure of our user groups. The security group is responsible for security policies, procedures and standards; security awareness, education and training; system monitoring; and incident prevention and response.

Various VoIP telephone sets

CNS Telecommunications is on the forefront of the convergence of computer/data-networking and voice-communication technology. Services include support for Centrex and Key systems, VoIP, local and long distance calling, dedicated data circuits, and installation and repair.

Documentation

DOCWEB: The CNS Documentation Library
CNS Guidebook for New Users

Overview of CNS
Systems & Services


Newsletters

/Update: CNS Newsletter
IT Connections; UF-OIT Newsletter

Training